Frequently Asked Questions

Do I need to purchase this particular hardware?

We highly recommend purchasing the hardware and accessories listed so that we can provide support for any issues you may run into. We may not have experience with other brands, thus will not be able to provide the best support.

Can I use my pre-existing hardware I already own?

In most cases yes. We are compatible with most common POS hardware but as mentioned above, we recommend using our suggested hardware so we can provide accurate support.

Are these labels sticky labels or card-stock labels?

The labels linked are for the DYMO printer and are indeed sticky labels. We also provide a link to a hang tag if you would like to adhere the label to a hang tag for items such as clothing.

I just received my hardware, will you help me set it up?

Yes of course! We offer full support and setup for all of our recommended hardware. Contact us to schedule a hardware install and we will get it all up and running for you.

I don't have enough USB ports, what do I do?

In the case that you do not have enough USB ports fo all of your hardware, there are USB extenders that can be purchased. We do recommend purchasing higher end "powered" USB extenders. Powered extenders stay powered on continuously thus ensuring your hardware is always active.